These General Terms and Conditions apply to your use of Admin Companion client and web site (all together, “Services”). These Terms form an agreement between you and ayonik GmbH, Auf'm Kahr 11, 45239 Essen, GERMANY, and they include our Service Terms and important provisions for resolving disputes through arbitration. By using our Services, you agree to these Terms.
If you reside in the European Economic Area, Switzerland, or the UK, your use of the Services is governed by these Europe Terms
Our Business Terms govern use of Admim Companion and our web site for businesses.
Our Privacy Policy explains how we collect and use personal information. Although it does not form part of these Terms, it is an important document that you should read.
ayonik is a Germany based consulting and development company. For more information about ayonik please visit the ayonik website (German only).
Minimum Age. You must be at least 13 years old or the minimum age required in your country to consent to use the Services. If you are under 18 you must have your parent or legal guardian’s permission to use the Services.
Registration. You must provide accurate and complete information to register for an account to use our Services. You may not share your account credentials or make your account available to anyone else and are responsible for all activities that occur under your account. If you create an account or use the Services on behalf of another person or entity, you must have the authority to accept these Terms on their behalf.
What You Can Do. Subject to your compliance with these Terms, you may access and use our Services.
What You Cannot Do. You may not use our Services for any illegal, harmful, or abusive activity. For example, you may not:
Software. Our Services allow you to download software, such as client software, which may include open source software that is governed by its own licenses that we make available to you in the LICENSE file of the Software.
Third Party Services. Our services may include third party software, products, or services, (“Third Party Services”) and some parts of our Services, like the web search feature, may include output from those services (“Third Party Output”). Third Party Services and Third Party Output are subject to their own terms, and we are not responsible for them.
Feedback. We appreciate your feedback, and you agree that we may use it without restriction or compensation to you.
Your Content. You may provide input to the Services (“Input”), and receive output from the Services based on the Input of an AI request (“AI Output”) or based on the Input of a web search request ("Web Search Output"). AI Output and Web Search Output are collectively "Output". Input and Output are collectively “Content.” You are responsible for Content, including ensuring that it does not violate any applicable law or these Terms. You represent and warrant that you have all rights, licenses, and permissions needed to provide Input to our Services.
Ownership of Content. As between you and ayonik, and to the extent permitted by applicable law, you (a) retain your ownership rights in Input and (b) own the AI Output. We hereby assign to you all our right, title, and interest, if any, in and to AI Output. This assignment does not extend to Web Search Output, which might contain other parties rights.
Similarity of Content. Due to the nature of our Services and artificial intelligence generally, output may not be unique and other users may receive similar output from our Services.
Our Use of Content. We will only use Content as necessary to provide You with the Services, comply with applicable law, and enforce Usage Policies. We will not use Content to develop or improve the Services.
Customer content will not be stored longer than 40 days.
Accuracy. Artificial intelligence and machine learning are rapidly evolving fields of study. We are constantly working to improve our Services to make them more accurate, reliable, safe, and beneficial. Given the probabilistic nature of machine learning, use of our Service may, in some situations, result in Output that does not accurately reflect reality.
When you use our Services you understand and agree:
We own all rights, title, and interest in and to the Services.
Billing. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service
inquiries and handles returns.
Paddle.com's terms and conditions, which you can see on the checkout page or on the Paddle.com web site, will apply in addition to our Terms And Conditions.
If you purchase any Services, you will provide complete and accurate billing information, including a valid payment method.
For paid subscriptions, Paddle.com will automatically charge your payment method on each agreed-upon periodic renewal until you cancel. You’re responsible for all applicable taxes,
and Paddle.com will charge tax when required. If your payment cannot be completed, we may downgrade your account or suspend your access to our Services until payment is received.
AC Credits. With your purchase you receive AC credits, which You can solely consume by Admin Companion usage. All AC credits are subject to our AC Credit Terms.
Cancellation. You can cancel your paid subscription at any time on the "My Subscription" page on the web console. You will continue to have access to the Service until the end of the Billing Cycle. If the re-fill feature stays activated, re-fills may still occur until the end of the billing cycle. Remaining AC credits will become unrecoverable void at the end of a cancelled billing cycle.
Changes. We may change our prices from time to time. If we increase our subscription prices, we will give you at least 30 days’ notice and any price increase will take effect on your next renewal so that you can cancel if you do not agree to the price increase.
Termination. You are free to stop using our Services at any time. We reserve the right to suspend or terminate your access to our Services or delete your account if we determine:
Appeals. If you believe we have suspended or terminated your account in error, you can file an appeal with us by contacting our Support team.
We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
OUR SERVICES ARE PROVIDED “AS IS.” EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES AND RESELLERS MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ACCURATE OR ERROR FREE, OR THAT ANY CONTENT WILL BE SECURE OR NOT LOST OR ALTERED.
YOU ACCEPT AND AGREE THAT ANY USE OF OUTPUTS FROM OUR SERVICE IS AT YOUR SOLE RISK AND YOU WILL NOT RELY ON OUTPUT AS A SOLE SOURCE OF TRUTH OR FACTUAL INFORMATION, OR AS A SUBSTITUTE FOR PROFESSIONAL ADVICE.
NEITHER WE NOR ANY OF OUR AFFILIATES OR RESELLERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA OR OTHER LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID FOR THE SERVICE THAT GAVE RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE LIABILITY AROSE OR ONE HUNDRED EUROS (100€). THE LIMITATIONS IN THIS SECTION APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
Some countries and states do not allow the disclaimer of certain warranties or the limitation of certain damages, so some or all of the terms above may not apply to you, and you may have additional rights. In that case, these Terms only limit our responsibilities to the maximum extent permissible in your country of residence.
ayonik's AFFILIATES, SUPPLIERS, AND RESELLERS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.
YOU AND ayonik AGREE TO THE FOLLOWING MANDATORY ARBITRATION AND CLASS ACTION WAIVER PROVISIONS:
MANDATORY ARBITRATION. You and ayonik agree to resolve any claims arising out of or relating to these Terms or our Services, regardless of when the claim arose, even if it was before these Terms existed (a “Dispute”), through final and binding arbitration.
Informal Dispute Resolution. We would like to understand and try to address your concerns prior to formal legal action. Before either of us files a claim against the other, we both agree to try to resolve the Dispute informally. You agree to do so by sending us notice via email through . We will do so by sending you notice to the email address associated with your account. If we are unable to resolve a Dispute within 60 days, either of us has the right to initiate arbitration. We also both agree to attend an individual settlement conference if either party requests one during this time. Any statute of limitations will be tolled during this informal resolution process.
Arbitration Forum. If we are unable to resolve the Dispute, either of us may commence arbitration. The initiating party must pay all filing fees for the mediation and payment for other administrative and mediator’s costs will be governed by the mediation provider’s rules. If the claim is determined to be frivolous, the initiating is responsible for reimbursing the other party for all administrative, hearing, and other fees that have incurred as a result of the frivolous claim.
Arbitration Procedures. The arbitration will be conducted by videoconference if possible, but if the arbitrator determines a hearing should be conducted in person, the location will be mutually agreed upon as determined by the arbitrator. The arbitration will be conducted by a sole arbitrator. The arbitrator will be a certified German mediator ("Zertifizierter Mediator"). For example one listed on the web page of "Bundesverband Mediation". The arbitrator will have exclusive authority to resolve any Dispute, if not superseeded by law. Any settlement offer amounts will not be disclosed to the arbitrator by either party until after the arbitrator determines the final award, if any. The arbitrator has the authority to grant motions dispositive of all or part of any Dispute.
Exceptions. This section does not require informal dispute resolution or arbitration of the following claims: (i) individual claims brought in small claims court; and (ii) injunctive or other equitable relief to stop unauthorized use or abuse of the Services or intellectual property infringement or misappropriation.
Severability. If any part of these arbitration terms is found to be illegal or unenforceable, the remainder will remain in effect
Assignment. You may not assign or transfer any rights or obligations under these Terms and any attempt to do so will be void. We may assign our rights or obligations under these Terms to any affiliate, subsidiary, or successor in interest of any business associated with our Services.
Changes to These Terms or Our Services. We are continuously working to develop and improve our Services. We may update these Terms or our Services accordingly from time to time. For example, we may make changes to these Terms or the Services due to:
We will give you at least 30 days advance notice of changes to these Terms that materially adversely impact you either via email or an in-product notification. All other changes will be effective as soon as we post them to our website. If you do not agree to the changes, you must stop using our Services.
Delay in Enforcing These Terms. Our failure to enforce a provision is not a waiver of our right to do so later. Except as provided in the dispute resolution section above, if any portion of these Terms is determined to be invalid or unenforceable, that portion will be enforced to the maximum extent permissible and it will not affect the enforceability of any other terms.
Trade Controls. You must comply with all applicable trade laws, including sanctions and export control laws. Our Services may not be used in or for the benefit of, or exported or re-exported to (a) any U.S. or EU embargoed country or territory or (b) any individual or entity with whom dealings are prohibited or restricted under applicable trade laws, which is at least the U.S. and EU trade laws. Our Services may not be used for any end use prohibited by applicable trade laws (as above), and your Input may not include material or information that requires a government license for release or export.
Entire Agreement. These Terms contain the entire agreement between you and ayonik regarding the Services and supersedes any prior or contemporaneous agreements between you and ayonik.
Governing Law. German law will govern these Terms except for its conflicts of laws principles. Except as provided in the dispute resolution section above, all claims arising out of or relating to these Terms will be brought exclusively in the courts of Essen, NRW, Germany.
These Terms and Conditions apply if you reside in the European Economic Area (EEA), Switzerland, or UK. If you live outside of the EEA, Switzerland, or UK, these General Terms and Conditions apply to you.
These Terms and Conditions apply to your use of Admin Companion client and web site (all together, “Services”) for individuals, including personal, non-commercial use of our Services by consumers. You form a contract with us, when you confirm that you accept these Terms or when you otherwise use the Services.
Our Business Terms govern use of Admim Companion and our web site for businesses.
Our Privacy Policy explains how we collect and use personal information. Although it does not form part of these Terms, it is an important document that you should read.
ayonik is a Germany based consulting and development company. For more information about ayonik please visit the ayonik website (German only).
Minimum Age. You must be at least 13 years old or the minimum age required in your country to consent to use the Services. If you are under 18, you must have your parent or legal guardian’s permission to use the Services and ask them to read these Terms with you.
Registration. You must provide accurate and complete information to register for an account to use our Services. You may not share your account credentials or make your account available to anyone else and are responsible for all activities that occur under your account. If you create an account or use the Services on behalf of another person or entity, you must have the authority to accept these Terms on their behalf.
What You Can Do. Subject to your compliance with these Terms, you may access and use our Services.
What You Cannot Do. You may not use our Services for any illegal, harmful, or abusive activity. For example, you may not:
Software. Our Services allow you to download software, such as client software, which may include open source software that is governed by its own licenses that we make available to you in the LICENSE file of the Software.
Third Party Services. Our services may include third party software, products, or services, (“Third Party Services”) and some parts of our Services, like the web search feature, may include output from those services (“Third Party Output”). Third Party Services and Third Party Output are subject to their own terms, and we are not responsible for them.
Feedback. We appreciate your feedback, and you agree that we may use it without restriction or compensation to you.
Your Content. You may provide input to the Services (“Input”), and receive output from the Services based on the Input of an AI request (“AI Output”) or based on the Input of a web search request ("Web Search Output"). AI Output and Web Search Output are collectively "Output". Input and Output are collectively “Content.” You are responsible for Content, including ensuring that it does not violate any applicable law or these Terms. You represent and warrant that you have all rights, licenses, and permissions needed to provide Input to our Services.
Ownership of Content. As between you and ayonik, and to the extent permitted by applicable law, you (a) retain your ownership rights in Input and (b) own the AI Output. We hereby assign to you all our right, title, and interest, if any, in and to AI Output. This assignment does not extend to Web Search Output, which might contain other parties rights.
Similarity of Content. Due to the nature of our Services and artificial intelligence generally, output may not be unique and other users may receive similar output from our Services.
Our Use of Content. We will only use Content as necessary to provide You with the Services, comply with applicable law, and enforce Usage Policies. We will not use Content to develop or improve the Services.
Customer content will not be stored longer than 40 days.
Accuracy. Artificial intelligence and machine learning are rapidly evolving fields of study. We are constantly working to improve our Services to make them more accurate, reliable, safe, and beneficial. Given the probabilistic nature of machine learning, use of our Service may, in some situations, result in Output that does not accurately reflect reality.
When you use our Services you understand and agree:
We own all rights, title, and interest in and to the Services.
Billing. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service
inquiries and handles returns.
Paddle.com's terms and conditions, which you can see on the checkout page or on the Paddle.com web site, will apply in addition to our Terms And Conditions.
If you purchase any Services, you will provide complete and accurate billing information, including a valid payment method.
For paid subscriptions, Paddle.com will automatically charge your payment method on each agreed-upon periodic renewal until you cancel. You’re responsible for all applicable taxes,
and Paddle.com will charge tax when required. If your payment cannot be completed, we may downgrade your account or suspend your access to our Services until payment is received.
Paid Subscriptions. Our Services allow you to purchase a paid subscriptions. The subscriptions differ in the monthly base price and the unit price you pay for Admin Companion usage. The higher the monthly price, the lower the unit price for Admin Companion usage. The amount to pay monthly will be made clear to you before purchase. You can manage your paid subscription from your "My Subscription" page on the Admin Companion web console.
Fees: All charges, including subscription fees and tax, will be made clear to you before purchase.
AC Credits. With your purchase you receive AC credits, which You can solely consume by Admin Companion usage. All AC credits are subject to our AC Credit Terms.
Cooling Off Period. You are entitled to cancel your purchase and request a refund without stating the reason during the 14 days following the date of your purchase (the “Cooling Off Period”). The refund will cover the relevant subscription fee deducted by the usage incurred via your account. To cancel and request a refund please contact our Support.
Cancellation. Following the Cooling Off Period, you can cancel your paid subscription at any time on the "My Subscription" page on the web console. You will continue to have access to the Service until the end of the Billing Cycle. If the re-fill feature stays activated, re-fills may still occur until the end of the billing cycle. Remaining AC credits will become unrecoverable void at the end of a cancelled billing cycle.
Changes. We may change our prices from time to time. If we increase our subscription prices, we will give you at least 30 days’ notice and any price increase will take effect on your next renewal so that you can cancel if you do not agree to the price increase.
Your rights. You can stop using our Services and end your relationship with ayonik at any time by simply closing your account and stopping your use of the Services. Instructions for how to do this are available on the Support page
EEA Consumer Withdrawal Right. If you are an EEA-based consumer, you can close your account and withdraw from these Terms within 14 days of accepting them by contacting Support.
ayonik rights: We reserve the right to suspend or terminate your access to our Services or close your account if we determine, acting reasonably and objectively:
Notice. If we terminate your account, we will make reasonable efforts to notify you in advance, unless it is not appropriate for us to do so, we reasonably believe that continued access to your account will cause damage to ayonik or anyone else, or we are legally prohibited from doing so.
Appeals. If you believe we have suspended or terminated your account in error, you can file an appeal with us by contacting our Support team.
How We Provide the Services. We commit to provide the Services to you with reasonable skill and care and to act with professional diligence. We do not promise to offer the Services forever or in their current form for any particular period of time.
Liability. Provided that we have acted with professional diligence, we do not take responsibility for loss or damage caused by us, unless it is:
We do not take responsibility for loss or damage caused by events beyond our reasonable control. We do not exclude or limit our liability to you in any way where it would be unlawful for us to do so. You still have the full protections of the laws applicable to you.
Statutory Rights. You have certain statutory rights that cannot be limited or excluded by a contract like these Terms or that you are legally entitled to, for example, by virtue of being a consumer. These Terms are in no way intended to affect or restrict those rights.
Concerns. If we have a dispute, we would first like to understand and try to address your concerns before any formal legal action. To share your concerns you can contact us through this form.
Court. If we cannot resolve our dispute, you or we can go to your local courts.
EEA Consumer Alternative Dispute Resolution. If you reside in the EEA, you can also raise the dispute with an alternative dispute resolution body via the European Commission’s Online Dispute Resolution (ODR) Platform, which you can access at https://ec.europa.eu/consumers/odr.
Assignment. You may not assign or transfer any rights or obligations under these Terms. We may assign or transfer our rights or obligations under these Terms to any affiliate or subsidiary or any successor in interest of any business associated with our Services. If we do, any rights you have as a consumer will not be affected. If you are not satisfied, you have the right to terminate your relationship with ayonik and stop using our Services at any time.
Changes to These Terms or Our Services. We are continuously working to develop and improve our Services. We may update these Terms or our Services accordingly from time to time. For example, we may make changes to these Terms or the Services due to:
We will give you at least 30 days advance notice of changes to these Terms that materially adversely impact you and the date they come into force either via email or an in-product notification. All other changes will be effective as soon as we post them to our website. If you do not agree to the changes, you must stop using our Services.
Delay in Enforcing These Terms. If we or you delay enforcing a provision of these Terms, either of us can still enforce it later, and it will not prevent us or you from taking steps against the other at a later date. If any part of these Terms is determined to be invalid or unenforceable, it will not affect the enforceability of any other part of these Terms.
Trade Controls. You must comply with all applicable trade laws, including sanctions and export control laws. Our Services may not be used in or for the benefit of, or exported or re-exported to (a) any U.S. or EU embargoed country or territory or (b) any individual or entity with whom dealings are prohibited or restricted under applicable trade laws, which is at least the U.S. and EU trade laws. Our Services may not be used for any end use prohibited by applicable trade laws (as above), and your Input may not include material or information that requires a government license for release or export.
Entire Agreement. These Terms contain the entire agreement between you and ayonik regarding the Services and supersedes any prior or contemporaneous agreements between you and ayonik.
Governing Law. German law will govern these Terms except for its conflicts of laws principles. As a consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these terms and conditions, including this Governing Law clause, affects your rights as a consumer to rely on such mandatory provisions of local law.
Commercial and Business Use. If you use our Services for commercial or business use, the following terms apply. In the event of a conflict between this Business Use of the Services Addendum and the rest of these Terms, this Addendum shall take precedence.
Limitation of Liability. NEITHER WE NOR ANY OF OUR AFFILIATES OR RESELLERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA OR OTHER LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID FOR THE SERVICE THAT GAVE RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE LIABILITY AROSE OR ONE HUNDRED EUROS (100€). THE LIMITATIONS IN THIS SECTION APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
Some countries and states do not allow the disclaimer of certain warranties or the limitation of certain damages, so some or all of the terms above may not apply to you, and you may have additional rights. In that case, these Terms only limit our responsibilities to the maximum extent permissible in your country of residence.
ayonik's AFFILIATES, SUPPLIERS, RESELLERS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS ADDENDUM.
Indemnity. If you are a business or organisation, to the extent permitted by law, you will indemnify and hold harmless us, our affiliates, and our personnel, from and against any costs, losses, liabilities, and expenses (including attorneys’ fees) from third party claims arising out of or relating to your use of the Services and Content or any violation of these Terms.
Governing Law (Business Use). German law will govern these Terms except for its conflicts of laws principles. Place of jurisdiction is Essen, NRW, Germany.
These Business Terms and Conditions are an agreement between You ("Customer") and ayonik GmbH ("Us") and govern the use of Admin Companion for businesses. Use of our services for individuals are governed by the General Terms and Conditions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms and Conditions:
Account means a unique account created for You to access the Admin Companion web console and to manage access Admin Companion API.
Company (referred to as either "the Company", "We", "Us", "Our" or "ayonik" in this Agreement) refers to ayonik GmbH, Auf'm Kahr 11, 45239 Essen, GERMANY.
Customer (referred to also as "You" in this Agreement) refers to you as a customer.
Service refers to the Admin Companion service, which consists of the web console, the client software and the API used by the client to access Admin Companion.
Personal Data refers to the data, which you enter in the registration form or in the profile form, such as your name, address, email, etc.
Customer Content refers to Customer Input and AI Output, as defined below.
Customer Input refers to all information, which you or End Users provide to the Admin Companion client, which then is forwarded to the Service's API interface.
AI Output refers to all information, which is created by Admin Companion AI requests, triggered by the Admin Companion client.
Web Search Output refers to all information, which is created by web searches, triggered by the Admin Companion client.
End User Anyone, who accesses the Admin Companion Service through one of the API keys provided to you by the Company.
ayonik grants You a non-exclusive right to access and use Admin Companion during the Term (as defined below). This includes the right to use the client software, provided by Us, to connect to the Admin Companion API service.
You may install and use the client software on as many computers you like and use the client software concurrently as often as you like. You do not need to obtain a separate
API key per computer, but you can (up to 10 API keys)
You must provide accurate and up-to-date Account information and You are accountable for all activities, that occur under your Account, including the
activities of any end user, which uses the Admin Companion Client with your access keys.
Admin Companion provides you access to an integration of the capabilities of a Large Language model ("LLM") into the console of a supported operating system. Additionally Admin Companion provides an integrated functionality to let the LLM execute web searches for tasks, where it does not know the answer itself. The currently used model is GPT-4 from OpenAI. But the Company is entitled to change without notice the used LLM to other models with similar capabilities or to utilize a mix of multiple models to generate outputs.
We own all rights in the Service. You only receive rights to use the Service as explicitly granted in this Agreement. You will not, and will not permit End Users to
Customer Content. As between you and ayonik, and to the extent permitted by applicable law, you (a) retain all ownership rights in Customer Content We hereby assign to you all our right, title, and interest, if any, in and to AI Output.
Our Obligations for Customer Content. We will only use Customer Content as necessary to provide You with the Services, comply with applicable law,
and enforce Usage Policies. We will not use Customer Content to develop or improve the Services. Customer content will not be stored longer than 40 days.
Your Obligations for Customer Content. You are responsible for all Input and represent and warrant that you have all rights, licenses, and permissions required to provide Input to the Services. You are solely responsible for all use of the Outputs and evaluating the Output for accuracy and appropriateness for your use case, including by utilizing human review as appropriate.
You agree not to process any personal data with the provided client or with the API used by the client. This includes to make sure, that no personal data is being fed into the client or the API with your API keys.
You agree, that We may forward your Customer Input and AI triggered command outputs to OpenAI LLC, Ireland to generate the AI answers for Admin Companion. Refer to
Open AI policies for details about OpenAI usage of API data. OpenAI does not use Admin Companion Input to train models.
We will never forward your Personal Data to Open AI.
You agree, that We may forward your Customer Input, AI triggered command output, and any AI generated output to Brave Inc., San Francisco to generate the web search
answers of Admin Companion.
We will never forward your Personal Data to Brave Inc.
You agree, that We forward and process your Personal Data and your Customer Content on servers provided by our Cloud Infrastructure Provider Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany.
You agree that We may change the providers without Your consent. In case of changing the providers to process your Personal Data, We will inform You at least 30 days in advance by email to the address stored in your account.
Similarity of Output. You acknowledge that due to the nature of our Services and artificial intelligence generally, Output may not be unique and other users may receive similar content from our services.
Non-Deterministic Output. You acknowledge that due to the nature of our Services and artificial intelligence generally, Output may differ, if the same request is made multiple times.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service
inquiries and handles returns.
Paddle.com's terms and conditions, which you can see on the checkout page, will apply in addition to Our Terms And Conditions.
You agree to pay all fees charged to your account (“Fees”) according to the prices of the subscription you book.
Additionally you agree to pay all re-fill fees, which occur, if you have activated the automatic re-fill features.
With your monthly charge, you buy a credit ("AC Credit"). AC Credits are subject to the AC Credit Terms.
AC Credit can be consumed by Admin Companion usage (either AI usage or web search). The unit price, which applies and will be counted against the AC Credit,
depends on the subscription you choose.
You have two choices, what shall happen, when your monthly credit is consumed.
Fees are exclusive of taxes, which our reseller Paddle.com will charge as required by applicable law in connection with the Services.
To dispute an invoice, you must contact within thirty (30) days of issuance. We may but are not obliged to suspend the Services immediately after a late payment. A suspended service due to late payment does not reduce the monthly fee to be paid for the service in that month.
The term of this Agreement will commence upon your online acceptance of these Terms and Conditions and will remain in effect until terminated pursuant to this Section 6 (“Term”). If you purchase a subscription to the Services, the subscription term will automatically renew for successive periods unless either of us gives the other notice of its intent not to renew.
Subscription cancellations follow the cancellation rules of our reseller Paddle.com. A cancelled subscription will not be charged anymore
after the effective date of the cancellation.
Cancellations will be scheduled to be effective at the end of the current billing cycle. With a scheduled cancellation, the Automatic Refill Feature,
as described in Section 5.2 "Monthly Charges and Refill", will still be active and you agree to continue to be charged according to the
Automatic Refill Feature rules.
The cancellation of a subscription does not delete your account. Your account is then in a sleeping mode, in which you still have access
to your web console, where you can re-start a subscription at any time. These Terms and Conditions are still effective, then.
You can terminate this Terms and Conditions by deleting your user account after your subscription has been cancelled. To delete a user
account, you need to log in to your user account and use the support form on the web page and request user account deletion.
We may terminate this Agreement upon written notice (a) if the other party materially breaches this Agreement and does not cure the breach
within thirty (30) days after receiving written notice of the breach or (b) if the other party ceases its business operations or becomes
subject to insolvency proceedings. We may suspend Your or any End User’s access to the Services or terminate this Agreement or any Order
Form: (i) if required to do so by law; (ii) to prevent a security risk or other credible risk of harm or liability to us, the Services, or
any third party; or (iii) for repeated or material violations of Our Policies. We will use reasonable efforts to notify you of any suspension
or termination and give you the opportunity to resolve the issue prior to termination.
Termination will not affect any rights or obligations, including the payment of amounts due, which have accrued under this Agreement up to the date of termination or expiration. Upon termination or expiration of this Agreement, the provisions that are intended by their nature to survive termination will survive and continue in full force and effect in accordance with their terms, including confidentiality obligations, limitations of liability, and disclaimers. Upon termination of this Agreement, we will delete all Customer Content from our systems within 30 days, unless we are legally required to retain it.
Except for the warranties in this Section 7, the Services are provided “as is” and We hereby disclaim all warranties, express or implied, including all implied warranties of merchantability, fitness for a particular purpose, or uninterrupted availaility, and any warranties arising out of course of dealing or trade usage. Despite anything to the contrary, we make no representations or warranties (a) that use of the Services will be uninterrupted, error free, or secure, (b) that defects will be corrected, (c) that Customer Content will be accurate or (d) that the commands as proposed by Admin Companion do not do any harm to your system.
You agree to indemnify, defend, and hold the Company, and our respective affiliates, licensors and resellers harmless against any liabilities, damages, and costs (including reasonable attorneys’ fees) payable to a third party arising out of a third party claim related to use of the Services in violation of this Agreement.
Except for (i) a party’s gross negligence or willful misconduct, (ii) Your breach of Section 3 (Restrictions), or (iii) a party’s indemnification obligations under this Agreement, neither you nor ayonik or our respective affiliates, licensors or resellers will be liable under this Agreement for any indirect, punitive, incidental, special, consequential, or exemplary damages (including lost profits) even if that party has been advised of the possibility of those damages.
Except for (i) a party’s gross negligence or willful misconduct or (ii) a party’s indemnification obligations under this Agreement, each party’s total liability under the Agreement will not exceed the total amount you have paid to us in the twelve (12) months immediately prior to the event giving rise to liability. The foregoing limitations will apply despite any failure of essential purpose of any limited remedy and to the maximum extent permitted under applicable law.
You must comply with all applicable trade laws, including sanctions and export control laws. Our Services may not be used in or for the benefit of, or exported or re-exported to (a) any U.S. embargoed or ECC embargoed country or territory or individual or entity with whom dealings are prohibited or restricted under applicable trade laws. Our Services may not be used for any end use prohibited by applicable trade laws, and your Input may not include material or information that requires a government license for release or export.
YOU AGREE TO THE FOLLOWING MANDATORY ARBITRATION AND CLASS ACTION WAIVER PROVISIONS:
You and ayonik agree to resolve any claims arising out of or relating to this Agreement or our Services, regardless of when the claim arose, even if it was before this Agreement existed (a “Dispute”), through final and binding arbitration.
We would like to understand and try to address your concerns prior to formal legal action. Before either of us files a claim against the other, we both agree to try to resolve the Dispute informally. You agree to do so by sending us notice through this email: . We will do so by sending you notice to the email address associated with your account. If we are unable to resolve a Dispute within 60 days, either of us has the right to initiate mediation. We also both agree to attend an individual settlement conference if either party requests one during this time. Any statute of limitations will be tolled during this informal resolution process.
Both You or We may commence binding mediation through a certified German mediator ("Zertifizierter Mediator"). For example one listed on the "Bundesverband Mediation". The initiating party must pay all filing fees for the mediation and payment for other administrative and mediator’s costs will be governed by the mediation provider’s rules. If the claim is determined to be frivolous, the initiating is responsible for reimbursing the other party for all administrative, hearing, and other fees that have incurred as a result of the frivolous claim.
The mediaion will be conducted by telephone, based on written submissions, video conference, or in person in Essen, Germany or at another mutually agreed location. The mediation will be conducted by a sole certified German mediator its then-prevailing rules. All issues are for the mediator to decide, except a German court has the authority to determine (a) whether any provision of this mediation agreement should be severed and the consequences of said severance, (b) whether you have complied with conditions precedent to mediation, and (c) whether a mediator is available to hear the mediation(s) under Section 11.3. The amount of any settlement offer will not be disclosed to the mediator by either party until after the mediator determines the final award, if any.
If any part of this Section 11 is found to be illegal or unenforceable, the remainder will remain in effect. Nothing in this section will be deemed to waive or otherwise limit the right to seek public injunctive relief or any other non-waivable right, pending a ruling on the substance of that claim from the mediator.
We may update these Terms by providing you with reasonable notice, including by posting the update on our website. If, in our sole judgment, an update materially impacts your rights or obligations, we will provide at least 30 days’ notice before the update goes into effect, unless the update is necessary for us to comply with applicable law, in which case we will provide you with as much notice as reasonably possible. Any other updates will be effective on the date we post the updated Terms. Your continued use of, or access to, the Services after an update goes into effect will constitute acceptance of the update. If you do not agree with an update, you may stop using the Services or terminate this Agreement under Section 6.3 (Termination).
Except for an update to comply with applicable law, updates to these Terms will not apply to: (a) Disputes between you and ayonik arising prior to the update; or (b) Order Forms signed by you and ayonik (as opposed to an automated ordering page) prior to us notifying you of the update. However, to the extent an update relates to a Service or feature launched after an Order Form is signed will be effective upon your first use of such Service
Headings in these Terms are inserted solely for convenience and are not intended to affect the meaning or interpretation of these Terms.
If you provide us with feedback regarding the Services (“Feedback”), you grant us the right to use and exploit Feedback without restriction or compensation.
You may use our name and marks to describe your use of the Services solely in accordance with our Brand guidelines. We will not publicly use your name or marks without your prior written approval.
This Agreement is the entire agreement between you and ayonik with respect to its subject matter and supersedes all prior or contemporaneous agreements, communications and understandings, whether written or oral. You agree that any terms and conditions contained within any purchase order you send to us will not apply to this Agreement and are null and void.
For all purposes under this Agreement, You and ayonik will be and act as an independent contractor and will not bind nor attempt to bind the other to any contract.
Except for payment obligations, neither you nor ayonik will have any liability for failures or delays resulting from conditions beyond your or ayonik’s reasonable control, including but not limited to governmental action or acts of terrorism, earthquake or other acts of God, labor conditions, or power failures.
This Agreement cannot be assigned other than as permitted under this Section 13.7 (Assignment). Both you and ayonik may assign this Agreement to a successor, provided that the assigning party provides reasonable (at least 30 days) prior written notice of the assignment. This Agreement will be binding upon the parties and their respective successors and permitted assigns.
All notices will be in writing. We may provide you notice using the registration information or the email address associated with your account. Service will be deemed given on the date of receipt if delivered by email or on the date sent via courier if delivered by post. We accept service of process at this address: ayonik GmbH, Auf'm Kahr 11, 45239 Essen, or .
In the event that any provision of this Agreement is determined to be illegal or unenforceable, that provision will be limited or eliminated so that this Agreement will otherwise remain in full force and effect and enforceable.
This governs your purchase, receipt, or use of any credit redeemable for our Services.
The Service maintains two credit balances ("AC Credit"): One expiring and one "non-expiring". Your monthly fee goes into the expiring balance, which will
expire at the end of the Billing Cycle. Any amounts from the Automatic Refill Feature will go into the "non-expiring" balance, which will be transferred into
the following Billing Cycle, as long as a Subscription is active. As soon as there is no active subscription anymore, any expiring and non-expiring balances
will be void.
All AC Credits are subject to the terms of this Terms.
The usage of the Service underlies Usage Policies, which ensures, that the technology is used for good. We want everyone to use Admin Companion safely and responsibly. That’s why we’ve Usage Policies that apply to all users of the Service. By following them, you’ll ensure that the technology is used for good.
If we discover that You or Your end users don’t follow these policies, we may ask you to make necessary changes. Repeated or serious violations may result in further action, including suspending or terminating your account.
Our policies may change as we learn more about use and abuse of Admin Companion.
We don’t allow the use of the Service for the following:
To mitigate the possible risks of AI-generated content, we have set the following policy on permitted sharing.
Posting your own prompts or completions to social media is generally permissible, as is livestreaming your usage or demonstrating the Service to groups of people.
Please adhere to the following:
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to ayonik GmbH, Auf'm Kahr 11, 45239 Essen.
For the purpose of the GDPR, the Company is the Data Controller.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Nordrhein-Westfalen, Germany
Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
GDPR refers to EU General Data Protection Regulation.
Personal Data is any information that relates to an identified or identifiable individual.
For the purposes of GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Admin Companion, accessible from https://admin-companion.ayonik.de
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Under GDPR, You can be referred to as the Data Subject or as the User as you are the individual using the Service.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
When you use Admin Companion with the client, we may collect usage data as time, date, type and size of usage, content of usage
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We use both Session and Persistent Cookies for the purposes set out below:
The Company may use Personal Data for the following purposes:
We may share Your personal information in the following situations:
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
We may provide paid products and/or services within the Service. In that case, we may use Our non-exclusive reseller (Merchant of Record) to contract with you.
We will not store or collect Your payment card details. That information is provided directly to Our third-party reseller. Additionally we may transfer the information You provided to Us at registration to the reseller whose use of Your personal information is governed by their Privacy Policy.
Reseller for Admin Companion: Paddle
Their Privacy Policy can be viewed at https://www.paddle.com/legal/privacy
The Company uses remarketing services to advertise to You after You accessed or visited our Service. We and Our third-party vendors use cookies and non-cookie technologies to help Us recognize Your Device and understand how You use our Service so that We can improve our Service to reflect Your interests and serve You advertisements that are likely to be of more interest to You.
These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies and to enable Us to:
Some of these third-party vendors may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit You to block such technologies. You can use the following third-party tools to decline the collection and use of information for the purpose of serving You interest-based advertising:
You may opt-out of all personalized advertising by enabling privacy features on Your mobile device such as Limit Ad Tracking (iOS) and Opt Out of Ads Personalization (Android). See Your mobile device Help system for more information.
We may share information, such as hashed email addresses (if available) or other online identifiers collected on Our Service with these third-party vendors. This allows Our third-party vendors to recognize and deliver You ads across devices and browsers. To read more about the technologies used by these third-party vendors and their cross-device capabilities please refer to the Privacy Policy of each vendor listed below.
The third-party vendors We use are:
Google Ads (AdWords)
Google Ads (AdWords) remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
We may use third-party Service Providers to maintain and improve our Service.
Invisible reCAPTCHA
We use an invisible captcha service named reCAPTCHA. reCAPTCHA is operated by Google.
The reCAPTCHA service may collect information from You and from Your Device for security purposes.
The information gathered by reCAPTCHA is held in accordance with the Privacy Policy of Google: https://www.google.com/intl/en/policies/privacy/
We may process Personal Data under the following conditions:
In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.
You have the right under this Privacy Policy, and by law if You are within the EU, to:
You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.
You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us: